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Hello, I have just installed TF Shop and the TF Library, Paypal and Task plugins on a Joomla 5.1.0 and I am doing tests and getting familiar with the extension by following your documentation. However, there are some things I can’t do and I need help finalizing the installation.

The store will only be accessible to users already registered and having a managed subscription in Rsmembership that works with the login system and users of Joomla. These will only be downloadable products. The Paypal plugin works correctly, I put it in test for my tests.

I created a category and published two first products. I put one at 0€ for testing. The path of the files to download is functional (test ok).

Problems encountered on the front end: After ordering the product € 0.00, I find nothing in the orders page. I think that’s where the files should be and the invoices should be?

Problems encountered on admin side: The list of commands section Orders does not display the title, the user, or the status of the order. When I try to clear the dummy commands, it displays a blank page. Same thing in the “Items ordered” section, the “Title”, “User” and “Quantity” fields are empty.

Also, initially, when I clicked on add to cart it was saved in the admin, «Trolleys» section, but this is no longer the case.

Other questions: When I make an order, the administrator receives an email, but not the user (who is already logged in at the time of the order). The email the admin receives is marked “New order by” but the username is missing. However, when it makes the order, the user is already logged in via the Joomla login system. I have not found where I can more precisely configure the emails that will be received by the admin and by the user.

For download links once the purchase is made, I would like to configure them so that the link is present for 72 hours from the date of purchase, where can I configure this? Also, how can I preview the invoices configured in Settings, Invoice.

Thank you in advance for your help,

Best regards from France :)

Hello

1. For invoices, you can download from the backend: Orders > Edit Order > Download Invoice.

2. For customizing email messages to user, please use TF Mail component.

3. For link to expire in 72 hours, you can enable Renewal and enter 0.1 (3 days in months) - I have not tested this yet.

We are checking issue with the free product purchase and other problems.

Hello,

I thank you for those initial answers and I will continue to listen to them.

I will test the proposed solutions.

I will follow this topic for the resolution of other problems and if you need clarification on the problems encountered, I will keep you informed.

Great day,

Hello

Please update the component. The issue for zero cost orders is solved now.

Thank you, I'll try this.

Sincerly,