Clean Users Based on Activity
The Clean Users functionality helps you to delete inactive or under-performing Joomla users from your system. This is useful to maintain high engagement metrics, improve send and open rates, and optimize users data.
This will permanently remove Joomla users. So, it is recommended to take backup and review users before deletion.
Total Users: Total number of users to delete at one time. Enter 0 to review the list of users before deletion.
User Group: Select Joomla user groups from where users will be deleted.
Based on Dates
Enter 0 to disable any field.
Register Date: The number of days since a user registered. For example, 365 means users who are registered 1 year ago.
Last Visit Date: The number of days since the user last visited. For example, 90 means users who have last visited 3 months ago.
Send Date: The number of days since the user was last sent a newsletter or email.
Open Date: The number of days since the user last opened a newsletter or email.
Based on Aggregate Statistics
Leave blank to disable any field.
Minimum Total Send: Minimum number of messages that must have been sent to a user. For example, 5 means users who have received at least 5 emails will be deleted.
Maximum Total Opens: The maximum number of times a user has opened newsletters. For example, 2 means users have not opened newsletters more than 2 times.
Maximum Total Clicks: The maximum number of link clicks made by a user from sent messages. For example, 4 means users have not clicked links in the newsletter more than 4 times.
Use Case
To delete old users who have registered 2 years (730 days) ago and received at least 20 newsletters but opened less than 2 newsletters. Open rate is less than 10%.
- User Group: Registered
- Register Date: 730
- Minimum Total Send: 20
- Maximum Total Opens: 2