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Again problems with TF Mail

Filip
41%
Posts: 41
TF Mail
September 13, 2024

My automatic newsletter, which creates a newsletter each day that there are new articles in a specified category, doesn't send the letter anymore. The last time it did send was on 26 august, I had a new article on 10 Sept but the newsletter was not send.

I see the newsletter in the queue but they stay there I have a cronjob that executes every minute for the scheduled tasks, but when I check the scheduled tasks they have a last run date of 26 August.

Help Needed, Many thanks in advance

Joomla Fry
100%
Posts: 935
September 13, 2024

Hello

In the schedule tasks, the status of the task should be enabled. Try clicking on "Run Test" button. Does this give any error?

You can also add cron job directly. /index.php?option=com_tfmail&task=auto.cron

Filip
41%
Posts: 41
September 13, 2024

The tasks (both TF_Mail_SAM and TF_MAIL_Q) are enabled. The run test buttons doesn't gives an error. They mark status coompleted after a short time. I'm pretty sure that there where mails in the queue while testing but they didn't get send.

I did not change anything here, so why it doesn't work anymore.

I also posted another topic round this problem (I think) as a manual test newsleeter I had to send only to the superuser had lost this filter and I didn't could set it again as everyting entered in the user tab of the newsletter s lost on save.

Since I adapted the newsletter after the update I had a newsletter on 14 august without problems and 1 on 26 August that, I see now, was only send to me. On 22 august it did send the last Birthday mail. Since then nothing but it should have send a Birthday mail on 26 and 31 august and also some dates in sept.

I see now that the last run date is the last time it effectively run (with result).

I did try to send the newsletter manually (open the newsletter - Preview - Send) that did put the newsletters in the Queue but even then they did not send (waited a day). Then I did go to the Queue tab and clicked the send button there. It did send the mails now (5 each time)

What is wrong?

 

Joomla Fry
100%
Posts: 935
September 14, 2024

It looks like automatic plugin is causing the issue. Please share login details to mail@techfry.com

I need to investigate little deep.

Thank you

Filip
41%
Posts: 41
September 25, 2024

Hello,

I did send you login details, but until now I didn't you visiting the site.

There was an update of the library but it don't seems te change anything.

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