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premium membership

Pierrick LE BRUN
96%
Posts: 96
April 19, 2022

Hello,

There must be a bug. My premium membership subscribed in January is flagged as expired.

Thanks for fixing it please.

Regards,

Pierrick

Joomla Fry
100%
Posts: 1076
April 20, 2022

Hello

Yes, this is error. We are working on it.

Your membership and access are premium.

Pierrick LE BRUN
96%
Posts: 96
April 20, 2022
Thanks! But would you know when will it be fixed ? ATM I can't access to TFshop pro without paying for it when it is advertised as free for premium members. Would you be able to send it to me by mail in the meantime ? Thank you in advance, Pierrick
Pierrick LE BRUN
96%
Posts: 96
April 21, 2022
Hi, I would be very thankful if you would fix that situation ASAP as I am blocked in my work. Please resume my premium membership or else, please send me the pro version of TFshop to my email. So that I can start working with it. Regards, Pierrick
Joomla Fry
100%
Posts: 1076
April 21, 2022

Hello

You can download the premium version now without payment and after logging in.

The displayed date and status issue will be fixed very soon.

Pierrick LE BRUN
96%
Posts: 96
April 21, 2022
Hi, Thank you very much for your reply. I still get this error message : Your order already exists. And indeed, it is in my order page but it tells me to pay, it doesn't tell me to download. Maybe you should delete my previous order, so that I can issue a brand new one ?
Joomla Fry
100%
Posts: 1076
April 22, 2022

Hello

Previous order is deleted. Membership status issue is also solved.

Membership status should be displayed as Active now.

Pierrick LE BRUN
96%
Posts: 96
April 22, 2022
This is great, many thanks !!
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